Info / Shipping & Returns
Shipping & Returns
01
Standard Shipping
3–5 business days after fulfillment. Free on orders over $250.
02
Processing Time
Orders are processed within 1–2 business days of payment confirmation.
03
Tracking
Shipping confirmation with carrier tracking is sent when your order ships.
04
Returns
Research materials are non-returnable once delivered. Report damage within 48 hours.
Shipping Methods
Shipping methods and carriers are configured by NRYX administrators and may expand to support additional fulfillment integrations. Available methods are presented at checkout. Standard shipping is complimentary on qualifying orders; expedited options may be offered where supported.
Order Processing
Orders are reviewed and processed after payment confirmation. Inventory is allocated upon successful payment. You will receive an order confirmation immediately and a shipping confirmation with carrier tracking when your order dispatches.
Returns & Damages
Due to the nature of research materials, returns are generally not accepted once a shipment has been delivered. If your shipment arrives damaged or incorrect, contact support within 48 hours of delivery with your order number and photographs. Approved replacements or refunds are handled on a case-by-case basis.
International Shipping
Shipping destinations are configured by administrators. Some regions may be unsupported due to regulatory or carrier limitations. Contact support for institutional or international shipping inquiries.